TwoCan HiFi Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://twocanhifi.com (the “Site”).

“We“, “our“, “us” and “TwoCan HiFi” or “twocanhifi“, all refer to the Site.

“You“, “your” and “user” refer to users of the Site who may or may not have accounts to access certain areas and/or features of the Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone. We may also read some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We may collect Device Information using the following technologies:

Cookies

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org

Where cookies are required for the provision of Site services, use of the Site requires your acceptance of these cookies.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  • Authentication – to identify you when you visit the Site and as you navigate our website
  • Status – to help us to determine if you are logged into our website
  • Personalization – to store information about your preferences and to personalize the website for you
  • Security – as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our Site and services generally
  • Analysis – to help us to analyze the use and performance of our Site and services

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however, obtain up-to-date information about blocking and deleting cookies for most browsers via the following links:

  • Google Chrome – https://support.google.com/chrome/answer/95647?hl=en
  • Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Opera – https://www.opera.com/help/tutorials/security/cookies/
  • Internet Explorer – https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies 
  • Safari – https://support.apple.com/kb/PH21411
  • Microsoft Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Note that blocking all cookies may have a negative impact upon the usability of many websites including this Site.

Log files

Log files track actions occurring on the Site, and collect data including your IP address, browser type, type of device, Internet service provider, referring/exit pages, and date/time stamps.

Other Data Collection Methods

Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Although at the present time TwoCan HiFi does not take orders directly though the website the following information would apply if that function becomes available.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account email address and other payment processors as made available), email address, and phone number. We refer to this information as “Order Information.”

Orders initiated via email, such as [email protected], would also be covered by this privacy policy.  Links to this document will be added to all email communications.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping if applicable, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to;

  • Communicate with you
  • Screen our orders for potential risk or fraud and,
  • when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by analyzing (analytics) about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may, in the future, use an ecommerce site to power our online store. Such changes to the privacy policy will be addressed in revisions to this policy.

When users leave comments on the site we collect the data shown in the comments form, and also the users IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/  After approval of your comment, your profile picture is visible to the public in the context of your comment.

We use StatCounter data to create reports that help us understand how our customers use the Site. You can find the StatCounter privacy policy at https://statcounter.com/about/legal/

We may also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here at – https://www.google.com/intl/en/policies/privacy/

Google Analytics gathers information about website use by means of cookies. Google’s privacy policy is available at – https://policies.google.com/privacy

You can also opt-out of Google Analytics at – https://tools.google.com/dlpage/gaoptout

While Google may use data from most websites you visit, including this site, we do not use your information for targeted third party advertising.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of some targeted third party marketing by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/

You may opt out of TwoCan HiFi emails by contacting us at [email protected]

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

Your rights under data protection law vary depending on your location. Some of the rights are complex, and not all of the details have been included below. Accordingly, you should read the relevant laws and guidance from the regulatory authorities within your relevant jurisdiction(s) for a full explanation of these rights.

Your principal rights under most data protection law include:

  • the right to access
  • the right to rectification
  • the right to deletion
  • the right to limit processing
  • the right to object to processing
  • the right to data portability
  • the right to complain to a supervisory authority
  • the right to withdraw consent

If you are located in certain parts of the world, such as Canada and countries that fall within the scope of the European General Data Protection Regulation (GDPR), you may have additional rights regarding your personal information.

Similar protections within the United States may be state specific such as California.

European General Data Protection Regulation (GDPR)

The site is operated and hosted within the United States of America and does not have a representative or any offices in the European Union.

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.

We are doing our best to comply with all GDPR regulations for our EU-based members and visitors. If you need to contact us regarding privacy issues, including those specific to users in the EU, please contact us at [email protected]

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you create an account through the Site), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe.

California Online Privacy Protection Act Compliance

We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, registered users of our site may make changes to their information at anytime by logging into their control panel and going to the “Edit Profile” page.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Updating Your Information

You can update your information through the profile page associated with your account. If you require help you can email [email protected] if the personal information that we hold about you needs to be corrected or updated

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or the contact form at https://twocanhifi.com/contact